Terms &
Conditions

1. Website operator

The website diadoxi.com, hereinafter referred to as the “Website”, is operated by DIADOXI SRL.

In these Terms, “Diadoxi”, “we”, “us” and “our” refer to DIADOXI SRL. “User”, “visitor” and “you” refer to any person accessing or using the Website.

2. Acceptance of these Terms

By accessing, browsing or using the Website, you confirm that you have read, understood and agreed to these Terms and Conditions.

If you do not agree with these Terms, please discontinue your use of the Website.

3. Purpose of the Website

The Website presents information about Diadoxi, our portfolio, our approach and the professional services we may provide, including digital strategy, brand strategy, website design, website development, e-commerce implementation, content strategy, search engine optimisation, consulting and related services.

The content published on the Website is provided for general informational, editorial and promotional purposes.

Unless expressly stated otherwise, Website content does not constitute a binding offer, a contractual commitment, professional advice, a guarantee of results or an obligation on the part of Diadoxi to enter into a collaboration.

4. Project enquiries

Visitors may contact Diadoxi using the contact form, email address, telephone number or other contact methods displayed on the Website.

Sending an enquiry, brief, message, document or request does not create a contractual relationship and does not oblige Diadoxi to accept, reserve capacity for or undertake a project.

We may decline an enquiry or proposed collaboration at our discretion, including where the requested work falls outside our expertise, availability, ethical standards or commercial requirements.

You are responsible for ensuring that the information and materials submitted to us are accurate and that you have the right to disclose or use them.

5. Professional services

Any collaboration between Diadoxi and a client will be governed by a separate written document, such as a proposal, quotation, order, statement of work, service agreement or other written confirmation.

That document may specify, among other matters:

• the scope of work and deliverables;
• project stages and estimated deadlines;
• fees, payment schedules and invoicing terms;
• the responsibilities of each party;
• revision limits and approval procedures;
• licensing and intellectual-property arrangements;
• third-party costs, subscriptions or services;
• termination, suspension and cancellation conditions;
• support, maintenance or post-launch services.

Where a separate agreement conflicts with these Website Terms, the separate agreement will govern the relevant professional relationship.

6. Quotations, prices and payment information

Unless expressly identified as fixed and binding, any prices, examples, estimates or price ranges displayed on the Website are indicative only.

Fees are established individually based on the nature, scale, complexity, timing and requirements of each project.

A quotation or commercial proposal is valid only for the period stated in that document. We may revise or withdraw it after its validity period expires or where the assumptions on which it was based change.

Applicable VAT, taxes, third-party charges, licence fees, hosting, advertising budgets, paid software, stock assets and other external costs will be identified in the relevant proposal or agreement where applicable.

No payment is processed directly through the Website unless this is expressly indicated through a dedicated payment functionality and corresponding contractual terms.

7. Intellectual property

Unless expressly stated otherwise, the Website and its original content—including its structure, layout, text, concepts, graphics, visual identity, logo, design elements, illustrations, photographs, videos, animations, case studies and other materials—are owned by Diadoxi or used under licence or with permission from their respective rights holders.

Access to the Website does not transfer any ownership, licence or other intellectual-property right to the visitor, except for the limited right to view the Website for lawful personal or internal business use.

Without prior written permission, you may not:

• copy, reproduce, republish or distribute Website content;
• modify, adapt, translate or create derivative works from it;
• use it commercially or present it as your own work;
• remove copyright, trademark or ownership notices;
• scrape, harvest or systematically extract Website content;
• use our name, logo or identity in a misleading manner.

Nothing in these Terms restricts rights that cannot lawfully be restricted under applicable law.

8. Portfolio and client work

The Website may present projects, brands, websites, campaigns, photographs, screenshots, testimonials or other materials created for or associated with clients.

Client names, trademarks and third-party materials remain the property of their respective owners. Their display does not transfer any rights to Diadoxi or to Website visitors.

Portfolio materials are displayed for the purpose of documenting our experience and professional work, subject to the permissions, contractual rights and confidentiality obligations applicable to each project.

A case study may describe a project in a condensed or editorial form and may not reproduce the complete contractual scope, internal data, commercial results or confidential information relating to that project.

9. Permitted use

You agree to use the Website lawfully and in a manner that does not infringe the rights of Diadoxi, our clients, other visitors or third parties.

You must not:

• use the Website for unlawful, fraudulent or abusive purposes;
• attempt to gain unauthorised access to the Website or its systems;
• interfere with the Website’s security, availability or operation;
• introduce malware, malicious scripts or harmful technology;
• impersonate Diadoxi or misrepresent an affiliation with us;
• submit false, misleading, defamatory or infringing content;
• use automated systems in a manner that places an unreasonable load on the Website;
• circumvent technical restrictions or security measures.

We may restrict or block access where we reasonably believe that the Website is being misused or that these Terms have been breached.

10. Information supplied by users

Where you submit information or materials through the Website, you confirm that the submission is lawful, accurate and does not infringe any third-party rights.

You remain responsible for the content of your communications and for avoiding the transmission of confidential, sensitive or proprietary information unless disclosure is necessary and appropriately authorised.

We may use the information you submit for the purpose of responding to your enquiry, evaluating a potential collaboration, preparing a proposal and performing related administrative or legal obligations, in accordance with our Privacy Policy.

11. Accuracy and availability

We make reasonable efforts to keep the Website accurate, secure and available. However, we do not guarantee that all information will always be complete, error-free, uninterrupted or fully up to date.

Website content may be modified, corrected, removed, suspended or replaced at any time without prior notice.

We do not guarantee that the Website will be compatible with every device, browser, system or accessibility configuration.

Maintenance, hosting incidents, cyberattacks, technical faults, third-party failures or events outside our reasonable control may temporarily affect Website availability.

12. External links and third-party services

The Website may contain links to websites, platforms, social networks, software tools or services operated by third parties.

These links are provided for reference or convenience. Diadoxi does not control and is not responsible for the content, availability, security, accuracy, terms or privacy practices of third-party websites or services.

Accessing or using a third-party website or service is subject to that third party’s own terms and policies and is done at your discretion.

13. No guarantee of results

Examples, portfolio projects, case studies, performance descriptions, testimonials and general statements published on the Website do not constitute a promise or guarantee that another project will achieve identical or comparable results.

Business, marketing, design, technology, search-engine and e-commerce outcomes depend on numerous factors, including the client’s decisions, resources, implementation, market conditions, third-party platforms, competition and events outside Diadoxi’s control.

Any project-specific commitments or performance criteria must be stated expressly in the relevant written agreement.

14. Limitation of liability

To the fullest extent permitted by applicable law, Diadoxi will not be liable for indirect, incidental, special or consequential losses arising solely from access to, inability to access, use of or reliance on the general information available on the Website.

We are not responsible for losses caused by:

• inaccurate or incomplete information supplied by a user;
• the use of third-party websites, platforms or services;
• temporary Website unavailability or technical interruptions;
• unauthorised activity that could not reasonably have been prevented;
• decisions made solely on the basis of general Website content;
• events outside our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by mandatory law, including mandatory consumer-protection provisions.

Liability arising from an actual professional-services engagement is governed by the separate agreement applicable to that engagement.

15. Indemnification

To the extent permitted by law, a user who unlawfully uses the Website, submits infringing materials or breaches these Terms may be held responsible for losses, claims, costs or expenses reasonably incurred by Diadoxi as a direct result of that conduct.

This provision does not affect any mandatory rights available to consumers under applicable law.

16. Personal data and cookies

Personal data submitted or collected through the Website is processed in accordance with our Privacy Policy.

Information about cookies and similar technologies is available in our Cookie Policy.

Where required, non-essential cookies or tracking technologies will be used only in accordance with the choices expressed through the Website’s cookie-consent mechanism.

17. Consumer rights and complaints

Where a relationship between Diadoxi and a client qualifies as a business-to-consumer relationship, mandatory consumer-protection rights remain applicable and are not limited by these Terms.

Consumers are encouraged to contact us first so that we may attempt to resolve any concern amicably:

Eligible consumers may also use the Alternative Dispute Resolution procedure made available by the Romanian National Authority for Consumer Protection.

Access the ANPC Alternative Dispute Resolution platform

Any mandatory ANPC information or official SAL pictogram required for the Website should be displayed separately in the format and location prescribed by the applicable rules.

18. Governing law and disputes

These Terms and Conditions are governed by Romanian law.

The parties will first attempt to resolve any dispute amicably through direct communication.

Where an amicable resolution cannot be reached, the dispute will be submitted to the competent Romanian courts, without affecting any mandatory jurisdiction or consumer-protection rules that apply by law.

19. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, while the remaining provisions will continue to apply.

20. No waiver

A delay or failure by Diadoxi to exercise a right under these Terms does not constitute a waiver of that right.

21. Changes to these Terms

We may update these Terms when necessary to reflect changes to the Website, our services, our business practices or applicable legal requirements.

The current version will be published on this page together with the date of the latest update.

Continued use of the Website after an updated version is published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

22. Contact

Questions about these Terms and Conditions may be sent to: